Privacy Policy

1. Overview

Claude Status (claudestatus.com) is committed to protecting your privacy. This policy explains what data we collect, how it is used, and your rights under GDPR (EEA/UK), CCPA/CPRA (California), PIPEDA (Canada), LGPD (Brazil), and similar privacy laws.

2. Data We Collect

Email Subscriptions

When you subscribe to updates, your email address is stored by Resend, our third-party email service provider. We do not store your email on our own servers.

Community Reports

When you submit a report, we store the category (outage/latency), your description text (max 80 characters), and the submission timestamp. Reports do not contain personally identifiable information and are automatically deleted after 3 days.

IP Addresses

IP addresses are used solely for rate limiting to prevent abuse. They are stored temporarily (60 seconds for report/latency limits) and are not logged, tracked, or associated with any other data.

3. Data We Do NOT Collect

• No personal accounts, logins, or user profiles
• No email open or click tracking on outbound notifications
• No browsing history beyond standard analytics page views
• No data sold to third parties under any circumstance

4. Analytics

We use Google Analytics 4 to understand how the site is used (page views, visitor count, general geography). Google Analytics may set cookies on your device. You can opt out site-wide via Google's opt-out browser add-on, or block analytics cookies in your browser settings.

5. Advertising & AdSense Cookies

Claude Status displays advertising via Google AdSense. As part of serving ads, Google and its certified third-party vendors use cookies and similar technologies (including the DoubleClick / __gads / __gpi cookies) to serve ads based on your prior visits to this site and other websites on the internet. These cookies are used for ad personalization, frequency capping, and conversion measurement.

Users in the EEA, UK, and Switzerland are presented with a Google-managed consent choice (CMP) before any non-essential cookies are written. You can manage or opt out of personalized advertising at any time:

• Google Ad Settings: google.com/settings/ads
• Third-party vendor opt-out (Digital Advertising Alliance): aboutads.info
• EU users (EDAA): youronlinechoices.eu
• How Google uses information from sites that use its services: policies.google.com/technologies/partner-sites

We do not pre-screen specific advertisers and have no direct relationship with any company whose ad you may see. Our full advertising and editorial-independence policy lives on the Disclosure page.

6. Third-Party Services

• Vercel — Hosting. Subject to Vercel's Privacy Policy.
• Cloudflare — Data storage (KV). Subject to Cloudflare's Privacy Policy.
• Resend — Email delivery. Subject to Resend's Privacy Policy.
• Google Analytics & Google AdSense — Analytics and advertising. Subject to Google's Privacy Policy.
• Google Fonts — Font delivery. Subject to Google's Privacy Policy.
• flagcdn.com — Country flag images.

7. Data Retention

• Email subscriptions: Until you unsubscribe
• Community reports: 3 days, then automatically deleted

8. Your Rights & Choices

Depending on where you live, you may have the right under GDPR, CCPA/CPRA, PIPEDA, LGPD, or similar laws to:

• Access any personal data associated with you (in practice, your subscriber email if you have one)
• Request deletion — email us and we will remove your subscription and any pending data
• Unsubscribe from email notifications at any time via the link in every email
• Opt out of targeted advertising via the links in section 5
• Object to analytics tracking via Google's opt-out add-on or browser cookie settings

We do not sell personal information. We do not use personal data for automated decision-making or profiling beyond the standard ad personalization performed by Google's advertising systems.

9. Children's Privacy

Claude Status is not directed at children under 13 (or under 16 in jurisdictions where that is the applicable digital-consent age). We do not knowingly collect personal information from children. If you believe a child has submitted information through this site, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be posted on this page with an updated date at the top. Continued use of the site after a change constitutes acceptance of the revised policy.

11. Contact

Privacy questions, data deletion requests, or anything else covered by this policy: email [email protected]. See the Contact page for the broader inbox policy and response times.